Haley O'Sullivan

A UX Designer who is goingto relocate to New York in January,  withstrong financial, analytical, and problem-solving skills, who enjoyscollaborating with developers and is knowledgeable in HTML, CSS, andJavascript. Seeking to use these skills to create meaningful user-centricsolutions that meet the business's and customers' needs.

EXPERIENCE

CareerCoaching Pro - Freelance UX Designer 

June 2023 - Current

• Improve the user experience and make iterations based on user-tested feedback to enhance customer satisfaction and increase user engagement with the product
• Engage in iterative design processes and agile development methodologies to define user stories and UX deliverables in a future-thinking manner  
• Break down complex problems, thinking both analytically and creatively to generate solutions in Agile, resulting in user-centered designs that effectively meet the needs and goals of the target audience
• Collaborate closely with key stakeholders and peers to execute design solutions that meet customer needs and solve pain points to drive an increase in sales
• Create flow diagrams, wireframes, mockups,  prototypes, sitemaps, and other design artifacts to communicate the design approach and to gain alignment across stakeholders

Asset Living - Financial Analyst 

February 2021 - Current

• Effectively communicated with management to identify potential problems with their budgets and provided meaningful solutions to ensure their budgets were accurate
• Analyzed if the cash needs of properties could be met and made recommendations on how to utilize their cash to  ensure long-term success
• Assisted with problems that arose with the budget and provided solutions accordingly

Bank of New York Mellon - Intermediate Collateralized Loan Administrator       

February 2021 - Current

• Collaborated with cross-functional teams to develop an automatedprocessing system to increase the number of transactions processed automatically to 95%. 
• Created and iterated the documentation for specialized processing,resulting in increased efficiency, reduced errors, and improved consistency inexecution
• Trained new employees and continued with refresher sessions if assistance was needed  
• Wrote procedures for the specialized processing that was used to reduce the number of errors when processing

New York, NY
(830) 481-7322
osullivanhaley30@gmail.com
linkedin.com/in/haley-o-sullivan/

LEADERSHIP QUALITIES

Innovative
Analytical
Collaborative
CriticalThinker
Multi-tasker

SKILLS

Design Skills:
Prototyping
Wireframing
User Flows
Journey Flows
Empathy mapping
Design Systems
A/B Testing
Responsive Web Design
Site Maps
Usability Testing
Information Architecture
Visual Hierarchy
Other Skills:
Agile experience
Microsoft Office proficient

TOOLS

Design Tools:
Figma
Figjam
Sketch
Beaver Builder
WIX
Webflow
Project Management Tools:
Asana
Miro
Mural
Github
SLACK

LANGUAGES

HTML/CSS/Javascript

EDUCATION

CareerFoundry — UX Design Certification
May 2023
Texas State University — Finance May 2016